Privacy Policy

1. Introduction

At Sky247, your privacy is of utmost importance to us. This Privacy Policy outlines in detail how we collect, use, store, and protect your personal information. By using our services, website, or mobile application, you agree to the terms of this Privacy Policy. We encourage you to read it carefully to understand your rights and how your data is handled.

Sky247 is committed to ensuring that your personal data is processed lawfully, fairly, and transparently. We follow industry best practices and legal frameworks to ensure data confidentiality and user trust. Whether you are accessing our platform for entertainment or professional use, we aim to provide a secure and trustworthy experience.

2. What Information We Collect

When you interact with Sky247, we collect various types of information to provide and enhance our services:

a. Personal Information:

This includes data you provide directly, such as:

  • Full Name

  • Email Address

  • Phone Number

  • Date of Birth

  • Government-issued ID (for KYC verification)

  • Payment details such as bank account or UPI information

b. Technical Information:

Automatically collected information includes:

  • IP Address

  • Device Type

  • Browser Information

  • Operating System

  • Access Time and Date

  • Clickstream Data

c. Usage Data:

We gather data on how you use our platform, including:

  • Pages visited

  • Time spent on each page

  • Navigation patterns

  • Games or services used

  • Transaction history

d. Cookies and Tracking Tools:

We use cookies, beacons, and similar technologies to personalize content, remember user preferences, and gather analytical insights.

3. Purpose of Data Collection

Your data helps us operate efficiently and provide a customized experience. Here’s how we use the information:

  • To register and manage your user account

  • To verify your identity for security and compliance

  • To process transactions and withdrawals

  • To offer customer support

  • To send account notifications and promotional offers

  • To analyze site performance and user engagement

  • To comply with legal obligations and prevent fraudulent activity

We ensure that the data collected is relevant, adequate, and limited to what is necessary for the purposes it is collected.

4. Consent and User Control

We seek your consent at the point of data collection. Where required by law, especially in jurisdictions like the EU or India, we implement opt-in consent mechanisms.

You can:

  • Withdraw consent at any time

  • Update or correct your information

  • Opt-out of promotional communications

  • Request deletion of your account

We make these options easily accessible within your user dashboard or through customer support.

5. Data Sharing and Disclosure

Sky247 does not sell your personal data to third parties. However, we may share your information with trusted entities under the following circumstances:

a. Service Providers:

We work with partners who help us run the platform, such as:

  • Payment processors

  • Identity verification services

  • Hosting providers

  • Analytical tools

b. Legal and Regulatory Authorities:

We may disclose your data if required by:

  • Court orders

  • Law enforcement

  • Regulatory bodies like gaming authorities

c. Business Transfers:

If Sky247 is involved in a merger, acquisition, or asset sale, user information may be transferred as part of that transaction. We will notify users before such changes take place.

6. Security of Your Information

Sky247 employs robust security measures to protect your data:

  • SSL Encryption on all data transfers

  • Secure servers with firewall protection

  • Limited access to authorized personnel only

  • Regular security audits and vulnerability assessments

  • Two-factor authentication for account access

Despite these efforts, no system is completely immune to breaches. We encourage users to also take steps like using strong passwords and not sharing login credentials.

7. Data Retention Policy

We retain your personal data only for as long as necessary to fulfill legal, regulatory, and operational purposes. This includes:

  • Maintaining transaction records

  • Resolving disputes or legal claims

  • Preventing fraud or abuse

After this period, data is securely deleted or anonymized.

8. Your Rights Under Privacy Laws

Depending on your location and applicable laws, you may have the following rights:

  • Right to Access: Request a copy of your data

  • Right to Rectification: Correct incorrect or outdated information

  • Right to Erasure: Request deletion of personal data

  • Right to Data Portability: Receive your data in a structured format

  • Right to Restrict Processing: Limit how we use your data

  • Right to Object: Object to data processing in certain scenarios

To exercise any of these rights, contact our Data Protection Officer at privacy@sky247.com. We will respond within the legally specified timeframe.

9. Children’s Privacy

Sky247 is strictly for users aged 18 and above. We do not knowingly collect or process information from minors. If we discover that a user is underage, their account will be suspended and their data deleted immediately.

10. Use of Cookies and Similar Technologies

Cookies are small text files stored on your device to enhance your experience. We use the following types:

  • Essential Cookies: Required for core functionality

  • Performance Cookies: Help us improve the site by analyzing usage

  • Functionality Cookies: Remember user preferences

  • Targeting Cookies: Deliver personalized promotions and ads

You can manage cookie preferences through your browser settings. Disabling cookies may impact site functionality.

11. Third-Party Links and Services

Our platform may contain links to external websites or services. Please note:

  • We are not responsible for the privacy practices of third-party sites

  • Their policies may differ significantly from ours

  • We recommend reviewing their policies before sharing personal information

12. International Data Transfers

Sky247 may process and store your information in countries outside of your own. We ensure appropriate safeguards are in place, including data protection agreements and encryption standards, to maintain your privacy across borders.

13. Changes to This Policy

Sky247 reserves the right to update this Privacy Policy from time to time. Any significant changes will be communicated via email or a platform notification. Continued use of our services after changes implies acceptance.

We advise users to review this page periodically to stay informed.

14. Contact Us

For questions, concerns, or complaints related to this Privacy Policy, please contact:

Data Protection Officer
Sky247
Email: privacy@sky247.ing
Customer Support: Available via live chat and contact form on our website